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Managing your Government Gateway account


What is a Government Gateway account?

The Government Gateway is an important part of the government's strategy of delivering 'joined up' government, enabling people to communicate and make transactions with government from a single point of entry. This includes the services offered to the public by Ofsted Online.

In order to access these services, you need to sign up for a Government Gateway account, which consists of a User ID and Password. The User ID is generated automatically by the Government Gateway, whilst the Password can be entirely of your own choosing.

Signing up for a Government Gateway account is very straightforward. You can do this through Ofsted Online, by choosing the option to "Register" on the Login screen.

Click here to go to the Login screen.

You will need to enter your full name, your email address, and a password of your own choosing. The Government Gateway will then assign you a User ID, which you can then use with your Password to login to Ofsted Online.

How can I manage my account details?

If you already have a Government Gateway account, but have lost either your User ID or Password for some reason, you may retrieve it online using the links below.

You must be enrolled in at least one Government Gateway service, i.e. Ofsted's Childcare Registration service, in order to do this.

Also please note that retrieving your lost User ID or Password will involve part of the information being returned to the email address you specified when signing up for your account.

You must be enrolled in at least one Government Gateway service, i.e. Ofsted's Childcare Registration service, in order to perform the following:

Lost your User ID

Lost your Password

If you experience any problems with your Government Gateway account, please call the Ofsted Online Helpdesk on

0300 123 1231